Privacy Policy

1. Introduction

Netherton ("we", "us", "our") is committed to protecting the privacy of visitors to our website and users of our services. This Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data.

2. Information We Collect

We may collect and process the following categories of information:

Information you provide directly: Details submitted through contact forms, lead capture forms, or email correspondence, such as your name, email address, phone number, and any message content you choose to share.

Information collected automatically: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, device information, pages visited, time spent on pages, and referring URLs, typically through cookies and similar tracking technologies.

Information from third parties: We may receive information about you from analytics providers, advertising partners, or other third parties where you have given them permission to share such information with us.

3. How We Use Your Information

We use the information we collect for purposes that may include:

- Responding to inquiries and providing requested information about our services.
- Operating, maintaining, and improving our website and service offerings.
- Communicating with you about updates, content, or matters relevant to your interactions with us.
- Analysing website usage to understand how visitors engage with our content.
- Detecting, preventing, and addressing technical issues, fraud, or security concerns.
- Complying with applicable legal obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract or take steps prior to entering one, our legitimate interests in operating and improving our services, and compliance with legal obligations to which we are subject.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and understand how visitors use our site. You can set your browser to refuse some or all browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Sharing and Disclosure of Information

We do not sell personal data. We may share information with trusted third-party service providers who perform services on our behalf, such as website hosting, analytics, and email communication, provided they agree to keep such information confidential and use it only for the purposes for which we disclose it to them. We may also disclose information where required to comply with a legal obligation, protect our rights, or in connection with a business transaction such as a merger or sale of assets.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Retention periods may vary depending on the nature of the information and the context in which it was collected.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted to us.

9. International Data Transfers

Depending on how our services and infrastructure are structured, personal data may be transferred to, stored, or processed in countries other than the one in which you reside. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, which may include the right to access, correct, delete, or restrict the processing of your information, the right to data portability, and the right to object to certain types of processing, including direct marketing. You may also have the right to withdraw consent where processing is based on consent, and the right to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us using the details provided on our Contact page.

11. Third-Party Links

Our website may contain links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements or practices. We encourage you to review the privacy policy of every website you visit.

12. Children's Privacy

Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete such information promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. Any changes will be posted on this page with an updated revision indication. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via the details provided on our Contact page.